Privacy policy

We are pleased that you are visiting our website and thank you for your interest! The protection of your privacy when using our website is important to us, so please take note of the following information about the handling of your data:

1) Basic information on the handling of personal data.
You can visit our website without providing any personal information. Each time you access our website, usage data is transmitted by the respective Internet browser and stored in log files, the so-called server log files, such as date and time of access, name of the page accessed, amount of data transferred and the requesting provider. This data cannot be assigned to a specific person and is used solely to ensure the trouble-free operation of our website and to improve our services.

Personal data is collected when you voluntarily provide it to us for the execution of a contract or when opening a customer account. Which data is collected can be seen from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the contact option described below. We store and use the data provided by you for the purpose of processing the contract. After complete processing of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial law retention periods, deleted after expiry of these periods, unless you have expressly consented to further use of your data or a legally permitted further use of data was reserved by our side, about which we inform you accordingly below.

When contacting us (e.g. via contact form or e-mail), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. Your data will be deleted after final processing of your request, provided that you wish this and the deletion does not conflict with any statutory retention obligations.

In addition, personal data is collected when you subscribe to our e-mail newsletter. This data will be used by us for our own advertising purposes in the form of our email newsletter, provided that you have expressly consented to this as follows:

"Enter your email address".

You can unsubscribe from the newsletter at any time using the link provided for this purpose in the newsletter or by sending us a corresponding message. After unsubscribing, your email address will be deleted from our newsletter distribution list immediately.

Email newsletters are sent via the technical service provider The Rocket Science Group, LLC d/b/a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (http://www.mailchimp.com/), to whom we pass on your data for the purpose of sending the newsletter. Please note that your data is usually transferred to a MailChimp server in the USA and stored there. To protect your data in the USA, we have concluded a data processing contract with MailChimp based on the standard contractual clauses of the European Commission to enable the transfer of your personal data to MailChimp. If interested, this data processing contract can be viewed at the following internet address: http://mailchimp.com/legal/forms/data-processing-agreement/. MailChimp is also certified under the US-EU data protection agreement "Privacy Shield" and thus undertakes to comply with the EU data protection requirements, details of the US-EU Privacy Shield can be found here: https://www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG. You can object to the storage and use of your data at any time with effect for the future; to do so, contact us via the e-mail address visible in the imprint.

2) Transfer of personal data for order processing
2.1 Order processing is carried out by the service provider "Billbee" (Billbee GmbH, Paulinenstrasse 54, 32756 Detmold). We pass on your data to Billbee exclusively for the purpose of processing your online order. Details on data protection at Billbee and Billbee's privacy policy can be viewed on Billbee's website at "billbee.de".

2.2 The personal data collected by us will be passed on to the transport company commissioned with the delivery as part of the contract processing, insofar as this is necessary for the delivery of the goods. We pass on your payment data to the commissioned credit institution in the context of processing payments.

2.3 When paying via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" via PayPal, we pass on your payment data to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") in the context of payment processing. PayPal reserves the right to conduct a credit check for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" via PayPal. PayPal uses the result of the credit check with regard to the statistical probability of non-payment for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they have their basis in a scientifically recognized mathematical-statistical procedure. Among other things, address data is included in the calculation of the score values. For further information on data protection law, including information on the credit agencies used, please refer to PayPal's data protection declaration: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

2.4 If you choose a payment method offered by "Stripe", the payment will be processed by the payment service provider Stripe Payments Europe Ltd, C/O A&L Goodbody, Ifsc, North Wall Quay, Dublin 1, Ireland (hereinafter referred to as "Stripe"), to whom we pass on the information you provided during the ordering process, together with information about your order (name, address, account number, bank code, credit card number, if applicable, invoice amount, currency and transaction number). Your data will only be passed on for the purpose of payment processing. You can find more information about Stripe's data protection on the Internet at https://stripe.com/de/privacy.

3) Cookies
In order to make visiting our website more attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your terminal device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us or our partner companies to recognize your browser on your next visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. If you do not accept cookies, the functionality of our website may be limited.

4) Use of social plugins
4.1 Our website uses so-called social plugins ("plugins") of the social network Facebook, which is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). You can find an overview of the Facebook plugins and their appearance here: https://developers.facebook.com/docs/plugins

In order to increase the protection of your data when visiting our website, the plugins are integrated into the page using a so-called "2-click" or "Shariff" solution. This integration ensures that when you call up a page of our website that contains such plugins, no connection is yet established with the Facebook servers. Only when you activate the plugins and thus give your consent to the data transfer, your browser establishes a direct connection to the Facebook servers. The content of the respective plugin is transmitted directly to your browser and integrated into the page. The plugin then transmits data (including your IP address) to Facebook. We have no influence on the scope of the data that Facebook collects with the help of the plugins. According to our knowledge, Facebook in any case receives information about which of our websites you have currently and previously accessed. By integrating the plugins, Facebook also receives the information that your browser has accessed the corresponding page of our website if you do not have a profile on Facebook or are not currently logged in. This information (including your IP address) is transmitted by your browser directly to a Facebook server in the USA and stored there. If you interact with the plugins, for example by clicking the "Like" button, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed there to your contacts.

For the purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for protecting your privacy, please refer to Facebook's privacy policy at http://www.facebook.com/policy.php.

If you are a member of the Facebook social network and would like to limit the collection of data about our websites and the aggregation of your user data with data stored about you by the Facebook social network, you should log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plugins for the future with add-ons for your browser, e.g. with the script blocker "NoScript" (http://noscript.net/).

4.2 Our website uses so-called social plugins ("plugins") of the online service Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram"). The plugins are marked with an Instagram logo, for example in the form of an "Instagram camera". An overview of the Instagram plugins and their appearance can be found here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges.

When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of Instagram. The content of the plugin is transmitted by Instagram directly to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has called up the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged into Instagram. This information (including your IP address) is transmitted by your browser directly to an Instagram server in the USA and stored there.

If you are logged in to Instagram, Instagram can directly assign your visit to our website to your Instagram account. If you interact with the plugins, for example by clicking the "Instagram camera" button, this information is also transmitted directly to an Instagram server and stored there. The information is also published on your Instagram account and displayed there to your contacts.

For the purpose and scope of the data collection and the further processing and use of the data by Instagram, as well as your rights in this regard and setting options for protecting your privacy, please refer to the privacy policy of Instagram: https://help.instagram.com/155833707900388/.

If you do not want Instagram to directly assign the data collected via our website to your Instagram account, you must log out of Instagram before visiting our website. You can also completely prevent the loading of Instagram plugins with add-ons for your browser, e.g. with the script blocker "NoScript" (http://noscript.net/).

5) Use of videos (e.g. Youtube, Vimeo).
5.1 This website uses the Youtube embedding function to display and play videos from the provider "Youtube". The extended data protection mode is used here, which, according to the provider, only triggers the storage of user information when the video(s) is/are played. If the playback of embedded Youtube videos is started, the provider "Youtube" uses cookies to collect information about user behavior. According to information from "Youtube", these are used, among other things, to collect video statistics, improve user-friendliness and prevent abusive behavior. Independently of a playback of the embedded videos, a connection to the Google network "DoubleClick" is established each time this website is called up, which may trigger further data processing operations without our influence.
Further information on data protection at "YouTube" can be found in the privacy policy of the provider at: https://www.google.de/intl/de/policies/privacy/

5.2 Plugins of the video portal Vimeo of Vimeo, LLC, 555 West 18th Street, New York, New York 10011, USA are integrated on our website. When you call up a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of Vimeo. The content of the plugin is transmitted by Vimeo directly to your browser and integrated into the page. Through this integration, Vimeo receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Vimeo account or are not currently logged in to Vimeo. This information (including your IP address) is transmitted by your browser directly to a Vimeo server in the USA and stored there.

If you are logged in to Vimeo, Vimeo can directly assign your visit to our website to your Vimeo account. If you interact with the plugins (e.g. by clicking on the start button of a video), this information is also transmitted directly to a Vimeo server and stored there. For the purpose and scope of the data collection and the further processing and use of the data by Vimeo, as well as your rights in this regard and setting options for protecting your privacy, please refer to Vimeo's privacy policy: http://vimeo.com/privacy.

If you do not want Vimeo to assign the data collected via our website directly to your Vimeo account, you must log out of Vimeo before visiting our website.

The Google Analytics tracking tool is automatically integrated into videos from Vimeo that are embedded on our site. This is Vimeo's own tracking, to which we have no access and which cannot be influenced by our site. Google Analytics uses so-called "cookies" for tracking, which are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. To prevent the setting of Google Analytics tracking cookies, you can prevent the storage of cookies by selecting the appropriate settings on your browser software; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

As an alternative to the browser plug-in or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent the collection by Google Analytics within this website in the future (this opt-out cookie only works in this browser and only for this domain, if you delete your cookies in this browser, you must click this link again):

Deactivate Google Analytics

6) Use of Google AdSense
This website uses Google AdSense, a web advertising service provided by Google Inc ("Google"). Google AdSense uses so-called "DoubleClick DART Cookies" ("Cookies"), which are text files placed on your computer, to help the website analyse how users use the site. In addition, Google AdSense also uses so-called "web beacons" (small invisible graphics) to collect information, through the use of which simple actions such as visitor traffic on the website can be recorded, collected and evaluated. The information generated by the cookie and/ or web beacon (including your IP address) about your use of this website is generally transmitted to a Google server in the USA and stored there.
Google uses the information thus obtained to carry out an evaluation of your usage behaviour with regard to the AdSense ads. The IP address transmitted by your browser as part of Google AdSense will not be merged with other Google data. The information collected by Google may be transferred to third parties where required to do so by law, and/or where such third parties process the information on Google's behalf. You may refuse the use of cookies for advertising purposes by selecting the appropriate settings on your browser, or by downloading and installing the browser plug-in available at the following link:
http://www.google.com/settings/ads/plugin?hl=de
Please note that certain functions of this website may not be available or may only be available to a limited extent if you have objected to the use of cookies.

7) Use of Google AdWords conversion tracking
This website uses the online advertising programme "Google AdWords" and, within the framework of Google AdWords, conversion tracking. The conversion tracking cookie is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your computer system. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, Google and we will be able to recognise that the user clicked on the ad and was redirected to that page. Each Google AdWords customer receives a different cookie. Cookies can therefore not be tracked across AdWords customers' websites. The information obtained using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not wish to participate in the tracking, you can object to this use by easily deactivating the Google conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics.

You can obtain further information about Google's data protection policy at the following Internet address: http://www.google.de/policies/privacy/

8) Web analytics service
This website uses Google Analytics, a web analytics service provided by Google, Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
In the event that IP anonymisation is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Furthermore, you can prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
As an alternative to the browser plug-in or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent the collection by Google Analytics within this website in the future (this opt-out cookie only works in this browser and only for this domain, if you delete your cookies in this browser, you must click this link again):

Google Analytics deactivate

Please note that this website uses Google Analytics with the extension "_anonymizeIp()" and that IP addresses are therefore only processed in abbreviated form in order to exclude direct personal references.

9) Your rights and contact
You have a right to free information about your stored data and, if applicable, a right to correction, blocking or deletion of this data. If you have any further questions about the collection, processing or use of your personal data, please contact us. The same applies to information, blocking, deletion and correction requests regarding your personal data as well as to revocations of given consents. You will find the contact address in our imprint.